Fine Glassware
Canopies
Your orders safe delivery is our promise.
Fall Free Delivery Promo Conditions
- Delivery must take place between October 1, 2022 and November 21, 2022. Any changes to these dates will incur standard transportation fees.
- 8am-5pm window only within Zone 1 – excludes UBC
- Minimum rentals to qualify is $75 before taxes
- Free service can only be applied to one order twice. Any missed delivery or pickups will incur a second delivery/ pickup standard fee.
- New orders placed after September 19, 2022
How It Works
Delivery Overview
Once you have selected your items and confirmed your order, the next step is to arrange for all your items to arrive at your event.
For your convenience, and flexibility, our rates are one-way rates; in case your delivery and pickup needs differ from each other.
Standard Delivery Service
Standard service includes drop off to and pickup from one specific pre-designated area at the address provided, near the trucks parked location. Up to twelve (12) stairs or one (1) flight at no extra fees. Details regarding elevators, added labour and setup or takedown options must be arranged in advance and rates are listed below.
Preparing Your Order for Collection
Please have all rentals taken down, stacked, and placed back in the crates and containers you received them in. If the items are not put back in the correct transport containers, this may result in breakage or other damage. Please note that if our drivers determine the items not safe for transport, added onsite labour fees may be charged to repack the rentals. Sometimes our drivers can’t see this right away, so may proceed with collection. In this case, items returned in the incorrect crates, and therefore damaged in transport, will be added to your final receipt.
Sunday, Late Night & After Hours Pick Ups
Lonsdale Event Rentals does not provide transportation services outside of our regular transportation hours of 8am-5pm, Monday through Saturday.
Delivery Zones & One-Way Rates
Monday – Saturday 8:00 am – 5:00 pm | ||||
Service Zone | City | 8-hour | 4-hour | Minimum to Qualify |
Zone 1 | Burnaby, Horseshoe Bay, New Westminster, | $35 | $70 | No Minimum Required |
Zone 2 | Annacis Island, Lions Bay, Port Moody, Richmond | $85 | $125 | $150 |
Zone 3 | Anmore, Belcarra, Cloverdale, Coquitlam, Delta, Langley, Maple Ridge, Pitt Meadows, Port Coquitlam, Surrey, Tsawwassen, White Rock | $115 | $165 | $500 |
Zone 4 | Abbotsford, Aldergrove, Chilliwack, Mission, Furry Creek, Squamish, Whistler | $285 | $400 | $750 |
Tuesday – Thursday 8:00 am – 5:00 pm | ||||
Zone 5 | Agassiz, Bowen Island, Harrison, Hope, Pemberton | $450 | N/A | $2,000 |
Please note that each zone has an order minimum to qualify for delivery. This minimum must be met before taxes and delivery charges. Orders that do not meet the minimum can add a supplemental fee to bring their order up to the minimum to qualify them.
**Zones 5 may be available Monday though Friday October 1-November 30 and January 1-April 30.
When will additional charges apply?
Additional labour fees will be charged for orders with extreme distance from parked truck, elevators, orders not properly packed for pick up, wait times to access site or other conditions that require additional time. Onsite labour/wait fees will apply as well as the per unit labour cost per service required.
We charge a small fee when elevators are involved to get to the drop off or pickup destination as elevators are often shared with the public and require added onsite time that cannot be estimated in advance. These conditions must be communicated at time of booking so our team can provide the most accurate pricing. Failure to communicate delivery and pickup instructions will result in onsite fees in addition to the per unit base rate below.
If our team is unable to access the drop off or pickup location within your scheduled service window, as pre-arranged could result in a missed delivery or pickup and will need to be rescheduled as available by our team. A second delivery or pickup fee, as well as a same day service request fee (if applicable), will be charged based on the newly discussed day and time.
Pre-arrange your onsite labour needs at the following rates, when available:
Elevator Access to Drop Off and/or Pick Up Destination | $25.00 per service |
Tables | Unstack & Setup $2.50 / piece |
Chairs | Unstack & Setup $1.50 / piece |
Tents & Weights | Setup $25.00 / piece |
Tent Walls | Setup $10.00 / 1-4 walls per tent |
Pipe & Drape | Currently Not Available |
Additional Labour Fees for Extra Time incurred Onsite
Onsite Labour or Wait Time for Access | $85.00 / hour / person |
Inhouse Labour: tape removal, string removal, sorting, etc | $45.00 / hour |
