Pick up and save!
How It Works
1. Confirm your rental order for customer pick up
2. Head over our centrally located warehouse in Vancouver near the PNE (Hastings Sunrise Neighbourhood)
3. Park in designated parking spaces or loading bay, if free
4. Follow instructions at the door.
Order Pick Up & Return | 3468 Bridgeway Street, Vancouver
Available 10 am - 3 pm, Monday through Friday only. Closed Saturdays, Sundays and all stat holidays.
From the North Shore:
- Get on Trans-Canada Hwy/BC-1
- Continue on Trans-Canada Hwy/BC-1 over Second Narrows Bridge heading South
- Take Exit #25 - Bridgeway Street
- Follow Bridgeway (stay right) until you reach us.
If you find yourself on Skeena, you have gone too far.
From Hastings Street:
- Drive along Trans-Canada Hwy/BC-1 W
- Take Exit #26 - Bridgeway Street
- Follow Bridgeway (stay right) until you reach us.
If you find yourself on Skeena, you have gone too far.
From McGill Street:
- Drive east along McGill Street
- Take the Bridgeway Street Exit towards BC-7 Alternate/Hastings Street
- Turn left on Bridgeway Street
- Follow Bridgeway (stay right) until you reach us.
If you find yourself on Skeena, you have gone too far.
From Burnaby Heights:
- Take North Skeena Street Northbound
- Follow Skeena until it becomes Bridgeway
- We are the second building on your left.
Order Pick Up & Return Service FAQ's
When you arrive at our warehouse for your order pick up, park your vehicle in one of our designated parking stalls or in the loading bay, if available. Then simply follow the green arrows to our pick up & return door. Once inside, ring the bell for service. Provide our team with your rental order number and we will assist you, with your rental order, to your vehicle. That's it!
Please placed all items back in the crates and containers you received them in. If the items are not put back in the correct transport containers, this may result in breakage or other damage en route back to our warehouse.
When you arrive at our warehouse for your order return, park your vehicle, in one of our designated parking stalls or in the loading bay, if available. Then simply follow the green arrows to our pick up & return door. Once inside, ring the bell for service. Provide our team with your rental order number and we will assist you, in collecting your rental order from your vehicle.
If there are carts outside, and you wish to bring the items to the door yourself, please leave the cart in the lot and our team with come and collect it from you.
Our team will count your items back and once fully processed, our sales team will email you a copy of your final receipt.
Our order pick up & return hours are Monday through Friday 10am-3pm. Please note that this area is also used for loading our trucks, which need to depart promptly in the morning. Your cooperation in adhering to the designated hours is greatly appreciated
Additional charges apply if the items are collected prior to or returned after the pre-arranged dates; rental period. Replacement costs of any missing or damaged rentals may apply. Please see our Rental Terms & Conditions or general FAQ's for more information.