Water Boiler, Chrome, 55 Cup

Product Instructions

1. Remove lid, fill urn with desired amount of cold water, close the lid. Do not overfill – use water level markings.
2. Plug the unit into a dedicated circuit. And turn switch to on. This unit required a lot of power (110 volts // 1100w).  Brew light turns on when ready

Approximate Brewing Time

Troubleshooting Tips

Issue: Urn not brewing / water not getting hot enough of staying hot.

1. Warm or hot water used for fill – empty unit and replace with cold water. The unit operates usig a temperature censor and requires cold water to do it’s job.
2. Insufficient power supply – double check that the circuit is being dedicated to power the urn. 120 volts // 1500w is a requirement.
3. Urn damaged of overheating – unit was power on or operated without water. This will have damaged the electrical connections
4. Circuit blown – check that the circuit has not tripped.
5. Extension cord or power bar used – because this unit requires a lot of power, extension cords /power bars will cause problems.
6. Insufficient power to plug – this unit required 120 volts // 1500w to operate. Without adequate power, the unit will not work.

Issue: Nozzle / spout leaking  – while this is rare as we do a full inspection of the unit and test prior to sending out, when on rent long term, this can become an issue. 

1. Turn nozzle to tighten
2. Place saucer under slow leak / drip
3. Remove all liquid, tighten nut inside unit while holding the spout.

WARNING: Urn will overheat and get damaged if running without water. Unplug immediately when low on liquid, before becoming fully emtied. Inhouse repair fees will apply if run without water.